01

The job

4 to 6 weeks

01

The job

Support agents

An agent for chat, email and your help desk that knows your policies and asks before it does anything costly.

From $9,000

Price

4 to 6 weeks

Timeline

02

What you get

Included

02

What you get

01

01

Tickets and live chat

Reads the whole thread, answers from your documents and closes what it can.

02

02

Refund questions

Applies your refund rules and stops for a person above your limit.

03

03

Replies in 40 languages

Answers in the customer’s language and logs it in yours.

03

Fit check

Before you book

03

Fit check

Is this
right for you?

Good fit if

The same 20 questions fill your queue

Your policies are written down

You run a help desk or shared inbox

Not for you if

Most tickets need an engineer to solve

Your answers aren’t documented yet

You get fewer than 200 tickets a month

05

Before you hire

Fair questions

05

Before you hire

Fair questions.

Tomas Reid

Tomas Reid

replies the same day

We say so in the audit, before there is a build to sell you. About one in five audits ends with a recommendation not to build.

Checks catch most errors before they go out, and every error is logged and counted in your payback. Anything uncertain or over your limit waits for a person.

It stays in your accounts. We use providers that don't train on your data, and we sign your NDA and DPA before we start.

Usually yes. If it has an API, we can connect it. The audit lists what connects and what doesn't.

Four to six weeks for a first agent, including a trial shift next to your team.

You can, and the audit plan is yours to use. Most teams hire us because the hard part is the checks, approvals and upkeep.

06 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

06 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

06 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

Create a free website with Framer, the website builder loved by startups, designers and agencies.