01

About

Since 2021

01

About

The people
behind the agents.

Opifex is Latin for maker. We’re a small team of engineers and operators who build AI agents and stay accountable for them after they go live.

  • Calder Freight

  • Ostler Dental

  • Penhale

  • Aster Clinic

  • Holt & Sons

  • Marlow Tools

Most AI projects never reach production. Ours start small, follow your rules and show their work.

01

41

agents live

02

2.1M

tasks handled

03

4.1 mo

median payback

04

96%

of errors caught before a customer saw them

03

How we started

2021 to now

03

How we started

A bright, empty factory floor with orange lane markings

We started by telling
a client not to build.

In 2021, Tomas Reid was asked to automate a freight company’s invoices. The demo worked. The numbers didn’t. He told them so, and they hired him to find what would pay back instead.

That first audit became the way every project starts. Cost it first, build one agent, keep a person approving, and show the log. Five years and 41 agents later, the order hasn’t changed.

04

How we work

4 house habits

04

How we work

Four habits,
every project.

01

Cost it first

Every project starts with the numbers, including review time and errors.

02

Start with one

One workflow, one owner, one number to watch. Then grow.

03

A person decides

Agents work inside your limits. Above them, someone on your team says yes.

04

Show the misses

What it got wrong goes in the same report as what it got right.

05

The managers

Real people, reachable

05

The managers

Every agent has
a person responsible for it.

Portrait of Tomas Reid smiling in a pale linen shirt

Tomas Reid

Founder, runs every audit

Portrait of Lin Zhao in a dark sweater against a dusty pink wall

Lin Zhao

Security and data

Portrait of Mateo Ruiz in a white henley against a yellow wall

Mateo Ruiz

Delivery lead

Portrait of Arjun Mehta in glasses and a navy shirt against a blue wall

Arjun Mehta

Agent engineer

It flagged three invoices we would have paid twice. Then it told us what it got wrong in week one.

Portrait of Maya Ellis in a black sweater against a yellow wall

Maya Ellis

Operations director, Calder Freight

Patients get an answer at 11 at night, and anything difficult still comes to my team.

Portrait of Ruth Hale in a dark green cardigan against a pale wall

Ruth Hale

Clinic manager, Ostler Dental

They told us not to build it. That audit was the best $2,400 we spent all year.

Portrait of Samir Haddad in a grey sweater against a pale wall

Samir Haddad

Finance director, Penhale

06

Before you hire

Fair questions

06

Before you hire

Fair questions.

Tomas Reid

Tomas Reid

replies the same day

We say so in the audit, before there is a build to sell you. About one in five audits ends with a recommendation not to build.

Checks catch most errors before they go out, and every error is logged and counted in your payback. Anything uncertain or over your limit waits for a person.

It stays in your accounts. We use providers that don't train on your data, and we sign your NDA and DPA before we start.

Usually yes. If it has an API, we can connect it. The audit lists what connects and what doesn't.

Four to six weeks for a first agent, including a trial shift next to your team.

You can, and the audit plan is yours to use. Most teams hire us because the hard part is the checks, approvals and upkeep.

07 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

07 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

07 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

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