01

Performance review

Professional services

01

Performance review

Penhale Accounting

Sales agent, not built

$14,000

not spent, after a $2,400 audit

The audit showed it wouldn't pay back at their volume. They kept the plan and came back a year later.

5 days

to find out

0%

agents built. The audit said no.

60 people

Client size

Professional services

Industry

A quiet accounting office at dusk with shelves of archive boxes

02

The review

In plain words

02

The review

01

01

The challenge

Penhale wanted a sales agent to follow up on 300 leads a month, and already had a $14,000 build quote in hand.

02

02

What we built

Five days of audit. We priced the lead workflow next to four others, with review time and errors counted. At their volume, the lead agent would have lost $166 every month.

03

03

What happened

They didn’t build it. They kept the $14,000 and the plan, and came back a year later when the numbers had changed.

03

The numbers

From the log

03

The numbers

$2,400

spent

$14,000

not spent

300

leads a month

5 days

to find out

From the log

Lead agent

Lead agent

-$166 a month

Skip

Inbox triage

Inbox triage

2.1 mo

Later

Reporting

Reporting

7.8 mo

Later

04

From the client

Penhale Accounting

04

From the client

Samir Haddad

Finance director

They told us not to build it. That audit was the best $2,400 we spent all year.

05

More reviews

Keep reading

05

More reviews

06 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

06 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

06 / Your turn

Your next hire can start in six weeks.

Tomas Reid

Tomas Reid

replies the same day

Unit 07, general arrangementReach 1.4 mYours from week one

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